How to file a cyber cell complaint for a crypto loss in India

Two situations bring people here: money was taken from you by deception, or your own account was frozen because someone else's stolen money passed through it. The process overlaps, but what you are asking for differs.

Where to file

• National Cybercrime Reporting Portal — cybercrime.gov.in, the primary channel for financial cyber fraud.
• Helpline 1930 — for a fresh financial fraud, call first. Early reporting is what makes a freeze on the receiving account possible.
• Your local cyber cell — an in-person follow-up with printed documents materially improves how a complaint is handled.

What to include

1. 1A chronology with timestamps — what happened, in order.
2. 2The order ID and platform name for every relevant trade.
3. 3Bank statement extracts showing the disputed credits or debits, with UTR numbers.
4. 4The on-chain transaction hash for any crypto leg, and the wallet addresses involved.
5. 5Chat logs exported from the platform, not retyped.
6. 6Your PAN and account details for the account concerned.

If your account was frozen, not drained

Your complaint is a *representation*, not a fraud report: you are establishing that the credit was consideration for a documented trade. File it against the existing complaint number and send the same bundle to the investigating officer. The full sequence is in bank account frozen after a P2P trade.

What to expect

Be realistic. Recovery is likeliest when the money is still inside the banking system and the complaint is early. Where crypto has already moved on-chain to an unidentified wallet, the practical outcome is usually a documented record rather than restitution — which still matters, because it is what protects you if that transaction resurfaces later.